Due to an overwhelming number of phone calls and emails, our response to you may be delayed.
If you have questions or concerns about how the CO-VID 19 pandemic is impacting your financial situation, or that of your tenants, please see below for updates. We will make changes to these announcements as the situation changes, which might be daily.
We are trying to serve all our customers as efficiently as possible and we are prioritizing our work according to the most crucial tasks.
LHA Residents Update
Due to the current CO-VID 19 pandemic, and its impact on conducting business, LHA is implementing the following procedures as of March 19, 2020.
Maintenance requests: Residents are still encouraged to submit work orders to their resident manager, however, for the health and safety of our residents and maintenance personnel with regard to social distancing efforts, the following modifications have been made, effective immediately:
April Rent Payments: This crisis is unfolding daily for all of us. We know that many of our tenants are experiencing a loss of wages/hours, or being laid off due to business closures. If this is the case Governor Polis directed everyone affected by layoffs etc. to immediately file for unemployment.
File an unemployment claim here: https://www.colorado.gov/pacific/cdle/unemployment
While we expect our residents to make every effort to pay rent on time we know this is an unprecedented situation that we are all experiencing at the same time. As this crisis unfolds we will communicate updates on this topic either on our website or one-on-one with financially impacted households.
If you pay your rent physically at the bank, and cannot go to the bank, you may mail your rent payment to our office: Loveland Housing Authority 375 W. 37th St. Suite 200; Loveland, CO 80538. DO NOT MAIL CASH. Electronic ACH rent payments are not impacted and will be pulled on schedule.
For additional resources visit: https://uwaylc.org/Get-Help
Tenants- Section 8
Due to the current CO-VID 19 pandemic, and its impact on conducting business, LHA is implementing the following procedures as of March 19, 2020.
Section 8 Moves/Change of Units/Lease ups will NOT be processed unless they are already in progress. Exceptions to this will be made on a case by case basis and will only be considered if it is an emergency housing need (i.e. currently homeless) and you have already been issued a voucher, and you submit a complete and signed Request for Tenancy Approval.
Interim declarations for loss of income will only be processed as staff time allows and must be submitted as follows: completed in its entirety, including documented verification from the income source (i.e. employer) of the decrease. Interim Declaration forms can be found here: http://lovelandhousing.org/hub/forms/
The following will NOT be processed:
If an interim is processed for decrease in income, you must then submit an interim declaration within 10 days stating you are returning to work. This must be accompanied by a written statement from your employer stating date of return to work. You can mail, email, fax, or use the drop box by our main entrance to drop off forms and documentation.
Governor Polis directed everyone affected by layoffs etc. to immediately file for unemployment.
File an unemployment claim here: https://www.colorado.gov/pacific/cdle/unemployment
For additional resources visit: https://uwaylc.org/Get-Help
Landlord update- Section 8
Due to the current CO-VID 19 pandemic, and its impact on conducting business, LHA is implementing the following procedures as of March 20, 2020.
As you know, this unprecedented crisis has an impact on our staff, financial fitness of tenants, and the entire community; we urge you to be patient with our staff and your tenants at this time.
Section 8 Coordinators will be prioritizing tasks in the following ways:
Until further notice we will not be performing the following tasks: