LHA Resident Update

LHA Resident Update

Due to the current CO-VID 19 pandemic, and its impact on conducting business, LHA is implementing the following procedures as of March 20, 2020.

Maintenance requests: Residents are still encouraged to submit work orders to their resident manager, however, for the health and safety of our residents and maintenance personnel with regard to social distancing efforts, the following modifications have been made, effective immediately:

  • All work orders will be classified as either “critical” or “non-critical” until further notice
  • Work orders determined to be “non-critical” will not be scheduled at this time, however they will be addressed in the future. Expect for these to be delayed beyond our typical 10-day timeframe.
  • If you have a maintenance need and you or someone in your household has been exposed to the CO-VID 19 virus, or is showing symptoms of the virus please include that in your communication with your Resident Manager via phone or email.

File an unemployment claim here: https://www.colorado.gov/pacific/cdle/unemployment

April Rent Payments: This crisis is unfolding daily for all of us. We know that many of our tenants are experiencing a loss of wages/hours, or being laid off due to business closures. If this is the case Governor Polis directed everyone affected by layoffs etc. to immediately file for unemployment.

While we expect our residents to make every effort to pay rent on time we know this is an unprecedented situation that we are all experiencing at the same time. As this crisis unfolds we will communicate updates on this topic either on our website or one-on-one with financially impacted households. 

For additional resources visit: https://uwaylc.org/Get-Help

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