Last Modified Date: May 9, 2025

Welcome to Loveland Housing Authority. By accessing or using our services, including
receiving SMS communications, you agree to comply with and be bound by these
Terms and Conditions. If you do not agree with these terms, please do not engage with
our services.

Consent for SMS Communication
The information Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications
If you have consented to receive text messages, you may receive SMS communications from Loveland Housing Authority 
related to the following: 

• Updates regarding housing, maintenance, rent, or anything related to being a
  tenant.
• Appointment reminders
• Follow-up messages

Opt-Out Method: 
You can opt out of receiving SMS messages at any time from Loveland Housing Authority. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you contact us directly at 970-667-3232 to request removal from our messaging list.

Opt-In Method:
You may opt in to receive SMS messages from Loveland Housing Authority by submitting an online form.

Standard Messaging Disclosures

• Message Frequency: Frequency of messages may vary 
• Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally interactions with us. For example, you may receive up to 10 messages per day related to your questions to us.
• Standard messaging rates will be charged by your mobile service provider depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
• You can opt-out of receiving SMS messages at any time by texting “STOP” to the
  number from which you received the message. 
• If you are experiencing any issues, you can reply with the keyword HELP or you can call us at 970-667-3232

Changes to This Policy

We may update these terms and conditions from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised effective date.

Help
If you are experiencing any issues, you can reply with the keyword HELP, you can call 970-667-3232, or visit our website at www.lovelandhousing.org.

Contact Us

If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at 970-667-3232.